How to Cancel Credit One Card?

How to Cancel Credit One Card

Comprehensive Guide on How to Cancel a Credit Card

Canceling a Credit One Card is crucial to your financial management journey.

This guide aims to provide you with a step-by-step process for canceling your card while offering insights on how this action may impact your credit score.

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How to Cancel Credit One Card?

Understanding Your Credit Card

Credit One cards are primarily targeted toward individuals with less-than-perfect credit scores. They come with annual fees, which could be high depending on your credit standing.

Credit One Bank, the issuer of these cards, does not provide an online cancellation option, which means you need to either call their customer service or mail them to cancel your card.

Methods of Cancelling Your Credit Card

There are two main ways to cancel your Credit One card:

  1. Through a phone call: You can call Credit One Bank’s customer service at 877-825-3242. Upon connecting with a representative, you should clearly express your intention to cancel your card and close your account.

    Be ready for a possible counteroffer from the representative, such as lower interest rates or fees, to retain you as a customer.

    Note: If you’re having trouble reaching a representative, a tip shared by a former cardholder suggests continuously pressing 0 until you’re connected to a customer service agent.
  2. Via mail: If you prefer the traditional way, you can also send a letter to cancel your card. The mailing address is:

    Credit One Bank General Correspondence P.O. Box 98873 Las Vegas, NV 89193-8873 Remember that the process could take longer when you resort to mailing.

Post-Cancellation Requirements

After canceling your Credit One card, remember to pay the minimum balance monthly until fully paid. Your account won’t be officially closed until this happens.

If you attempt to make transactions after cancellation, they will be declined, though pending transactions might still go through.

Update payment method for recurring bills linked to the Credit One card.

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Reasons for Cancelling Your Credit Card

You might want to cancel your Credit One card because you no longer need it. As mentioned earlier, Credit One cards are designed for people with bad-to-fair credit.

However, once your credit standing improves, you might want to switch to a card that offers lower fees and more rewards. Upgrading to another Credit One card might not be an option, as they cater to a specific group of customers.

Impact on Credit Score

Canceling a Credit One card could lead to a temporary dip in your credit score, depending on the specifics of your credit history.

This is due to factors such as credit utilization ratio and the average age of credit accounts that have a bearing on your credit score.

Considerations Before Cancelling

Before you decide to cancel your Credit One card, there are a few critical aspects to consider:

  1. Account Age: Having a credit account that’s been open for a long time can positively impact your credit score. Therefore, if you cancel an old account and open a new one, even if you’re regular with your payments, your average account age could decrease, potentially leading to a drop in your credit score.
  2. Credit Utilization Ratio: This is the measure of how much you owe on your credit cards compared to the total credit available to you. Canceling a credit card could increase your credit utilization ratio, thus negatively affecting your credit score.
  3. Credit Mix: Having a diverse mix of credit types (like a mortgage, auto loans, personal loans, and credit cards) can boost your credit score. If you only have one credit card, keeping it open could help you maintain a healthy mix of credit accounts.

The Cancellation Process

How to Cancel Credit One Card?

If you still feel that canceling your credit card is in your best interest, the following steps can guide you through the process:

  1. Make sure you pay your balance in full.
  2. Follow the cancellation instructions provided by the card issuer.
  3. If you’re unsure about the process, contact your card issuer’s customer service for guidance.

Claiming Your Rewards Before Cancellation

Don’t forget to check the status of any rewards you may have earned while using the card. Once you cancel the account, you might lose access to these rewards. Contact your card issuer to ensure you fully utilize the rewards you’ve earned.

Exploring Alternatives to Cancelling Your Card

Before canceling, consider alternatives that could allow you to keep your account open.

This way, you can maintain access to credit in the future without needing to open a new account and continue aging the account, thereby boosting your credit score in the long run.

If your card issuer is considering closing the account due to inactivity, you could keep it active by making a few small purchases. Most companies prefer to retain their card members, So consider discussing possible solutions with your card issuer’s customer service before deciding to cancel.


In conclusion, canceling a Credit One card involves careful consideration and understanding of the potential impacts on your credit score.

Remember to weigh your options, assess the implications, and make an informed decision about whether this step is right for you.

Whether it’s managing your payment method or understanding the negative impact of canceling on your credit report, every bit of knowledge helps.