Why Is ChatGPT Not Working? How to Fix It?

Paigambar Mohan Raj
Source: Digital Trends

OpenAI’s ChatGPT chatbot has taken the world by storm. Although the tool is still in its infancy, it is quickly gaining popularity worldwide. Users can ask questions about anything on ChatGPT, from software code to history, math and science, among other topics. The database is continually being updated depending on user comments and interactions. Many in the tech business have predicted that it may even dethrone Google as the top search platform.

However, several users have complained that the popular AI (artificial intelligence) chatbot is not working.

Why is ChatGPT not working?

There are several reasons why the AI chatbot is not working for some. These may include:

Server issues: Sometimes the issue is caused by a fault on ChatGPT’s end, generally a server issue.

High Traffic: The instant popularity of ChatGPT has also led to a horde of users flocking to the site, which may cause problems for other users who want to log in.

Internet Issues: The issue could also lie with the user’s internet connection. If the internet connection is slow, the chatbot may not function.

Browser Cache or Cookies: A corrupt browser’s cache and cookies might make it difficult to view or utilize a website, including ChatGPT.

How to fix these issues?

Firstly, users can try and wait for the site’s servers to come back online. This can sometimes take a few minutes or, in other cases, several hours. Users can also try and run ChatGPT in a different browser and check how its functionality.

Thirdly, verify if ChatGPT is accessible in your nation. There are still a few places where it is inaccessible, and hence ChatGPT does not open.

Fourthly, users can go to the settings page of their browser and clear cookies for openai.com.

And lastly, users may disable all browser extensions and check if that may be the source of the problem. One simply has to go to the “extensions” option on their browser and disable them from the list.

If none of the solutions work, users can contact the ChatGPT support team and ask for assistance.